mirror of https://github.com/OCA/social.git
102 lines
3.3 KiB
ReStructuredText
102 lines
3.3 KiB
ReStructuredText
.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
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:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
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:alt: License: AGPL-3
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===============
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Message forward
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===============
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This module was written to extend the functionality of mails to support
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forwarding them to another contact or database object.
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* **To another object of the database:** All its followers are notified
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according to their settings.
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* **To other contacts:** They recieve the forwarded message according to the
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usual notification rules of Odoo.
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Configuration
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=============
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When installed, this module allows forwarding to a limited selection of
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database models, that will get automatically updated when you install other
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modules.
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This list can be customized by a user that has *Technical Features* permission.
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To do it:
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* Go to *Settings > Technical > Database Structure > Referenceable Models*.
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* Any model there with *Mail forward target* enabled will appear in the list of
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models that can get forwarded messages.
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* If you want to *remove* a model from the list, it's usually better to just
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*disable* its check box instead of deleting it, because that record might
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be used by other modules.
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Usage
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=====
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To use this module, you need to:
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* Go to any view that has a message thread.
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* Press *Forward* (the button with a curved arrow pointing to the right).
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* Modify the subject if you wish.
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* If you want to forward the message to an *object*, choose it from the
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selector.
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* If you want to forward the message to some partner(s), add them in the
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selector.
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* Modify the message if you want.
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* Add attachments if you want.
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* If the message contains attachments, you can turn on the *Move attachments*
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option, and those will get attached to the new object.
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You will need to install the *document* module and have at least *User*
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permissions for *Knowledge* to see the effect.
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.. info::
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Technical note: Internally, forwarded messages are modified copies of
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original ones, but attachments are references to the exact originals to
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avoid duplicating disk space. Keep that in mind when managing permissions.
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.. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
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:alt: Try me on Runbot
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:target: https://runbot.odoo-community.org/runbot/205/8.0
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For further information, please visit:
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* https://www.odoo.com/forum/help-1
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Bug Tracker
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===========
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_. In
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case of trouble, please check there if your issue has already been reported. If
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you spotted it first, help us smashing it by providing a detailed and welcomed
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feedback `here
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<https://github.com/OCA/social/issues/new?body=module:%20mail_forward%0Aversion:%208.0.7.0.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
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Credits
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=======
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Contributors
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------------
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* Jairo Llopis <j.llopis@grupoesoc.es>
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Maintainer
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----------
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.. image:: https://odoo-community.org/logo.png
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:alt: Odoo Community Association
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:target: https://odoo-community.org
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This module is maintained by the OCA.
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OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.
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To contribute to this module, please visit http://odoo-community.org.
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