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<div class="document" id="base-search-mail-content">
<h1 class="title">Base Search Mail Content</h1>
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<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/social/tree/16.0/base_search_mail_content"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/social-16-0/social-16-0-base_search_mail_content"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/social&amp;target_branch=16.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
<p>This module adds the capability to find on any object (e.g. project issues or
helpdesk ticket) based on the conversation threads associated to them.</p>
<p>This will be useful in models that make intense use of messages,
like project issues or helpdesk tickets.</p>
<p>A project issue or helpdesk ticket can contain tens of mails or notes
associated, based on the feedback that the person responsible for the ticket
maintains, including conversations with the person that raised the issue.</p>
<p>A user may often want to find issues or tickets, based on the past
conversations that were recorded, as much as he or she needs to search
in their mail for past conversations.</p>
<p>This module will add dynamically a field message_content to the search view
of any model that inherits from the mail.thread.</p>
<p>The current search capabilities include searching into the subject, body,
email from, reply to and record name.</p>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
<li><a class="reference internal" href="#installation" id="toc-entry-1">Installation</a></li>
<li><a class="reference internal" href="#usage" id="toc-entry-2">Usage</a></li>
<li><a class="reference internal" href="#known-issues-roadmap" id="toc-entry-3">Known issues / Roadmap</a></li>
<li><a class="reference internal" href="#bug-tracker" id="toc-entry-4">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="toc-entry-5">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="toc-entry-6">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="toc-entry-7">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="toc-entry-8">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
<div class="section" id="installation">
<h1><a class="toc-backref" href="#toc-entry-1">Installation</a></h1>
<p>This module depends on the module base_search_fuzzy to ensure that
searches on emails are based on indexes. Please read carefully the
<a class="reference external" href="https://github.com/OCA/server-tools/blob/15.0/base_search_fuzzy">install instructions</a>.</p>
<p>This module installs by default the indexes that are required to
perform the searches on mail messages.</p>
</div>
<div class="section" id="usage">
<h1><a class="toc-backref" href="#toc-entry-2">Usage</a></h1>
<p>Go to any model that contains a chatter (e.g. Contacts, …). Search
for content in field Message Content.</p>
</div>
<div class="section" id="known-issues-roadmap">
<h1><a class="toc-backref" href="#toc-entry-3">Known issues / Roadmap</a></h1>
<p>This module restricts the message_content search functionality
to internal users only, addressing the issue faced by project collaborators (portal users)
as described in <a class="reference external" href="https://github.com/OCA/social/issues/1204">https://github.com/OCA/social/issues/1204</a>. Consequently, portal users no
longer have the ability to search within mail content.</p>
</div>
<div class="section" id="bug-tracker">
<h1><a class="toc-backref" href="#toc-entry-4">Bug Tracker</a></h1>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20base_search_mail_content%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
</div>
<div class="section" id="credits">
<h1><a class="toc-backref" href="#toc-entry-5">Credits</a></h1>
<div class="section" id="authors">
<h2><a class="toc-backref" href="#toc-entry-6">Authors</a></h2>
<ul class="simple">
<li>ForgeFlow</li>
<li>SerpentCS</li>
<li>Tecnativa</li>
</ul>
</div>
<div class="section" id="contributors">
<h2><a class="toc-backref" href="#toc-entry-7">Contributors</a></h2>
<ul class="simple">
<li>Jordi Ballester Alomar &lt;<a class="reference external" href="mailto:jordi.ballester&#64;forgeflow.com">jordi.ballester&#64;forgeflow.com</a>&gt;</li>
<li>Serpent Consulting Services Pvt. Ltd. &lt;<a class="reference external" href="mailto:support&#64;serpentcs.com">support&#64;serpentcs.com</a>&gt;</li>
<li>Lois Rilo Antelo &lt;<a class="reference external" href="mailto:lois.rilo&#64;forgeflow.com">lois.rilo&#64;forgeflow.com</a>&gt;</li>
<li>Aaron Henriquez &lt;<a class="reference external" href="mailto:ahenriquez&#64;forgeflow.com">ahenriquez&#64;forgeflow.com</a>&gt;</li>
<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
<li>Vicent Cubells</li>
<li>Ernesto Tejeda</li>
</ul>
</li>
</ul>
</div>
<div class="section" id="maintainers">
<h2><a class="toc-backref" href="#toc-entry-8">Maintainers</a></h2>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/16.0/base_search_mail_content">OCA/social</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
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