mirror of https://github.com/OCA/social.git
445 lines
13 KiB
HTML
445 lines
13 KiB
HTML
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</style>
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</head>
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<body>
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<div class="document" id="mail-gateway">
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<h1 class="title">Mail Gateway</h1>
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<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! source digest: sha256:783756cf02490fad6813d177c717aaba666842b9a1e417ecad04fab2da04856d
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
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<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/social/tree/16.0/mail_gateway"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/social-16-0/social-16-0-mail_gateway"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/social&target_branch=16.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
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<p>This module will allow you to integrate an external chat system in your Odoo system.
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It requires extra modules with the specific configuration of each chat system, like <cite>mail_gateway_telegram</cite> or <cite>mail_gateway_whatsapp</cite>.</p>
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<p>This way, a group of users can respond customers or any other set
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of partners within Odoo, but the messages will be sent through the external chat system.</p>
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<p><strong>Table of contents</strong></p>
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<div class="contents local topic" id="contents">
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<ul class="simple">
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<li><a class="reference internal" href="#usage" id="toc-entry-1">Usage</a></li>
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<li><a class="reference internal" href="#bug-tracker" id="toc-entry-2">Bug Tracker</a></li>
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<li><a class="reference internal" href="#credits" id="toc-entry-3">Credits</a><ul>
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<li><a class="reference internal" href="#authors" id="toc-entry-4">Authors</a></li>
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<li><a class="reference internal" href="#contributors" id="toc-entry-5">Contributors</a></li>
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<li><a class="reference internal" href="#other-credits" id="toc-entry-6">Other credits</a></li>
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<li><a class="reference internal" href="#maintainers" id="toc-entry-7">Maintainers</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<div class="section" id="usage">
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<h1><a class="toc-backref" href="#toc-entry-1">Usage</a></h1>
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<p>When external messages are received, they will be directly sent to the discuss menu.
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Answering to these messages will send the answer to the external contact.
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We can assign this messages to any record using the message actions.
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Also, we can assign the sender to a partner using the followers menu and selecting the partner.</p>
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<p>On a standard record associated to a partner with external chat, we can send messages to the external contact directly selecting the methods of the partner.
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To use this, we just need to use the</p>
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<p>It is recomended to enable chatter notification to all users that will receive messages from gateways.</p>
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</div>
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<div class="section" id="bug-tracker">
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<h1><a class="toc-backref" href="#toc-entry-2">Bug Tracker</a></h1>
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<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us to smash it by providing a detailed and welcomed
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<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20mail_gateway%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
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<p>Do not contact contributors directly about support or help with technical issues.</p>
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</div>
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<div class="section" id="credits">
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<h1><a class="toc-backref" href="#toc-entry-3">Credits</a></h1>
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<div class="section" id="authors">
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<h2><a class="toc-backref" href="#toc-entry-4">Authors</a></h2>
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<ul class="simple">
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<li>Creu Blanca</li>
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<li>Dixmit</li>
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</ul>
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</div>
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<div class="section" id="contributors">
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<h2><a class="toc-backref" href="#toc-entry-5">Contributors</a></h2>
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<ul class="simple">
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<li>Enric Tobella</li>
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<li>Olga Marco</li>
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</ul>
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</div>
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<div class="section" id="other-credits">
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<h2><a class="toc-backref" href="#toc-entry-6">Other credits</a></h2>
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<p>This work has been funded by AEOdoo (Asociación Española de Odoo - <a class="reference external" href="https://www.aeodoo.org">https://www.aeodoo.org</a>)</p>
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</div>
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<div class="section" id="maintainers">
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<h2><a class="toc-backref" href="#toc-entry-7">Maintainers</a></h2>
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<p>This module is maintained by the OCA.</p>
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<a class="reference external image-reference" href="https://odoo-community.org">
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<img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" />
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</a>
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<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.</p>
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<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/16.0/mail_gateway">OCA/social</a> project on GitHub.</p>
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<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
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</div>
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</div>
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</div>
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</body>
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</html>
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