mirror of https://github.com/OCA/social.git
10 lines
623 B
ReStructuredText
10 lines
623 B
ReStructuredText
When external messages are received, they will be directly sent to the discuss menu.
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Answering to these messages will send the answer to the external contact.
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We can assign this messages to any record using the message actions.
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Also, we can assign the sender to a partner using the followers menu and selecting the partner.
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On a standard record associated to a partner with external chat, we can send messages to the external contact directly selecting the methods of the partner.
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To use this, we just need to use the
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It is recomended to enable chatter notification to all users that will receive messages from gateways.
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