mirror of https://github.com/OCA/social.git
514 lines
16 KiB
HTML
514 lines
16 KiB
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</head>
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<body>
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<div class="document" id="mail-tracking-for-mailgun">
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<h1 class="title">Mail tracking for Mailgun</h1>
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<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! source digest: sha256:12909cda59da25c0c1ae3f30c93b078e967e63d0abc0aa75e9d05c5f0994f435
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
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<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/social/tree/17.0/mail_tracking_mailgun"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/social-17-0/social-17-0-mail_tracking_mailgun"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/social&target_branch=17.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
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<p>This module integrates mail_tracking events with Mailgun webhooks.</p>
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<p><a class="reference external" href="https://www.mailgun.com">Mailgun</a> is a service that provides an
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e-mail sending infrastructure through an SMTP server or via API. You can
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also query that API for seeing statistics of your sent e-mails, or
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provide hooks that processes the status changes in real time, which is
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the function used here.</p>
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<p><strong>Table of contents</strong></p>
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<div class="contents local topic" id="contents">
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<ul class="simple">
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<li><a class="reference internal" href="#installation" id="toc-entry-1">Installation</a></li>
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<li><a class="reference internal" href="#configuration" id="toc-entry-2">Configuration</a></li>
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<li><a class="reference internal" href="#usage" id="toc-entry-3">Usage</a></li>
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<li><a class="reference internal" href="#known-issues-roadmap" id="toc-entry-4">Known issues / Roadmap</a></li>
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<li><a class="reference internal" href="#bug-tracker" id="toc-entry-5">Bug Tracker</a></li>
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<li><a class="reference internal" href="#credits" id="toc-entry-6">Credits</a><ul>
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<li><a class="reference internal" href="#authors" id="toc-entry-7">Authors</a></li>
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<li><a class="reference internal" href="#contributors" id="toc-entry-8">Contributors</a></li>
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<li><a class="reference internal" href="#other-credits" id="toc-entry-9">Other credits</a><ul>
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<li><a class="reference internal" href="#images" id="toc-entry-10">Images</a></li>
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</ul>
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</li>
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<li><a class="reference internal" href="#maintainers" id="toc-entry-11">Maintainers</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<div class="section" id="installation">
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<h1><a class="toc-backref" href="#toc-entry-1">Installation</a></h1>
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<p>If you’re using a multi-database installation (with or without dbfilter
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option) where /web/databse/selector returns a list of more than one
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database, then you need to add <tt class="docutils literal">mail_tracking_mailgun</tt> addon to wide
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load addons list (by default, only <tt class="docutils literal">web</tt> addon), setting <tt class="docutils literal"><span class="pre">--load</span></tt>
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option.</p>
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<p>Example: <tt class="docutils literal"><span class="pre">--load=web,mail_tracking,mail_tracking_mailgun</span></tt></p>
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</div>
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<div class="section" id="configuration">
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<h1><a class="toc-backref" href="#toc-entry-2">Configuration</a></h1>
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<p>To configure this module, you need to:</p>
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<ol class="arabic simple">
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<li>Go to Mailgun, create an account and validate your sending domain.</li>
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<li>Go back to Odoo.</li>
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<li>Go to <em>Settings > General Settings > Discuss > Enable mail tracking
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with Mailgun</em>.</li>
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<li>Fill all the values. The only one required is the API key.</li>
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<li>Optionally click <em>Unregister Mailgun webhooks</em> and accept.</li>
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<li>Click <em>Register Mailgun webhooks</em>.</li>
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</ol>
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<p>You can also config timeout for mailgun with this system parameter:</p>
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<ul class="simple">
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<li><tt class="docutils literal">mailgun.timeout</tt>: Set it to a number of seconds.</li>
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</ul>
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</div>
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<div class="section" id="usage">
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<h1><a class="toc-backref" href="#toc-entry-3">Usage</a></h1>
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<p>In your mail tracking status screens (explained on module
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<em>mail_tracking</em>), you will see a more accurate information, like the
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‘Received’ or ‘Bounced’ status, which are not usually detected by normal
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SMTP servers.</p>
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<p>It’s also possible to make some checks to the partner’s email addresses
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against the Mailgun API:</p>
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<ul class="simple">
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<li>Check if the partner’s email is in Mailgun’s bounced list.</li>
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<li>Check the validity of the partner’s mailbox.</li>
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<li>Force the partner’s email into Mailgun’s bounced list or delete from
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it.</li>
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</ul>
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<p>It’s also possible to manually check a message mailgun tracking when the
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webhook couldn’t be captured. For that, go to that message tracking
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form, press the button <em>Check Mailgun</em>. It’s important to note that
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tracking events have quite a short lifespan, so after 24h they won’t be
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recoverable.</p>
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</div>
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<div class="section" id="known-issues-roadmap">
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<h1><a class="toc-backref" href="#toc-entry-4">Known issues / Roadmap</a></h1>
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<ul class="simple">
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<li>There’s no support for more than one Mailgun mail server.</li>
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<li>Automate more webhook registration. It would be nice to not have to
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click the “Unregister Mailgun webhooks” and “Register Mailgun
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webhooks” when setting up Mailgun in Odoo. However, it doesn’t come
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without its <a class="reference external" href="https://github.com/OCA/social/pull/787#discussion_r734275262">conceptual
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complexities</a>.</li>
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</ul>
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</div>
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<div class="section" id="bug-tracker">
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<h1><a class="toc-backref" href="#toc-entry-5">Bug Tracker</a></h1>
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<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us to smash it by providing a detailed and welcomed
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||
<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20mail_tracking_mailgun%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
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<p>Do not contact contributors directly about support or help with technical issues.</p>
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</div>
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<div class="section" id="credits">
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<h1><a class="toc-backref" href="#toc-entry-6">Credits</a></h1>
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<div class="section" id="authors">
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<h2><a class="toc-backref" href="#toc-entry-7">Authors</a></h2>
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<ul class="simple">
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<li>Tecnativa</li>
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</ul>
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||
</div>
|
||
<div class="section" id="contributors">
|
||
<h2><a class="toc-backref" href="#toc-entry-8">Contributors</a></h2>
|
||
<ul class="simple">
|
||
<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
|
||
<li>Antonio Espinosa</li>
|
||
<li>Carlos Dauden</li>
|
||
<li>Pedro M. Baeza</li>
|
||
<li>David Vidal</li>
|
||
<li>Rafael Blasco</li>
|
||
<li>Ernesto Tejeda</li>
|
||
<li>Jairo Llopis</li>
|
||
<li>Carlos Roca</li>
|
||
</ul>
|
||
</li>
|
||
</ul>
|
||
</div>
|
||
<div class="section" id="other-credits">
|
||
<h2><a class="toc-backref" href="#toc-entry-9">Other credits</a></h2>
|
||
<div class="section" id="images">
|
||
<h3><a class="toc-backref" href="#toc-entry-10">Images</a></h3>
|
||
<ul class="simple">
|
||
<li>Mailgun logo: <a class="reference external" href="http://seeklogo.com/mailgun-logo-273630.html">SVG
|
||
Icon</a>.</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
<div class="section" id="maintainers">
|
||
<h2><a class="toc-backref" href="#toc-entry-11">Maintainers</a></h2>
|
||
<p>This module is maintained by the OCA.</p>
|
||
<a class="reference external image-reference" href="https://odoo-community.org">
|
||
<img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" />
|
||
</a>
|
||
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
|
||
mission is to support the collaborative development of Odoo features and
|
||
promote its widespread use.</p>
|
||
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/17.0/mail_tracking_mailgun">OCA/social</a> project on GitHub.</p>
|
||
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</body>
|
||
</html>
|