This addon allow to reply on messages from odoo directly. It is useful when replying to a message from a customer.
Additionally, it is possible to separate the reply body from the mail body. This separation is only for the composer and the sent mail will contain both parts.
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On the messages from threads, a reply button is shown. Once it has been pressed, a composer with the reply is shown.
To activate the separation of the reply body add the system parameter “mail_quoted_reply.separate_reply_body”. After opening a composer with the reply button the reply body will be shown below the mail body as readonly. To write into the reply body uncheck “Reply Readonly”. For longer replies this can take some time.
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
The migration from 16.0 to 17.0 of this module were financially supported by Camptocamp.
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/social project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.