In case the exported CSV report should be encoded in another system than UTF-8, following fields of the report record (*Settings > Technical > Reports*) should be populated accordingly. * Encoding: set an encoding system (such as cp932) * Encode Error Handling: select 'Ignore' or 'Replace' as necessary. * 'Ignore': in case of an encoding error, the problematic character will be removed from the exported file. * 'Replace': in case of an encoding error, the problematic character will be replaced with '?' symbol. * Leaving the field blank: in case of an encoding error, the report generation fails with an error message.